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At Courseeds, your privacy and trust are our top priorities. This Privacy Policy outlines how we handle your personal information when you use our platform. It explains what data we collect, how it is used, and the steps we take to ensure its security. By using Courseeds, you agree to the practices described in this document.

 

 

1. Introduction

Courseeds is an e-learning platform based in Egypt, designed to provide individuals with access to a variety of courses for personal and professional development. This Privacy Policy applies to all services, features, and tools offered through our platform.

 

 

2. Information We Collect

We collect the following types of information to provide and improve our services:

2.1 Personal Information

This includes:

Account Information: Name, email address, phone number, and password when you create an account.
Payment Information: Details required for processing payments (e.g., credit card details). We use secure third-party payment processors, and no sensitive financial data is stored on our servers.

2.2 Profile Data

User preferences, interests, and information provided to personalize your learning experience.

2.3 Course Interaction Data

Information about your activity on the platform, such as courses enrolled in, progress, and completion rates.

2.4 Usage Data

Device details: Browser type, operating system, IP address, and unique device identifiers.
Behavior: Time spent on pages, clicks, and search queries.

2.5 Third-Party Data

Information received from linked accounts like Google, Facebook, or Apple when used for registration or login.
 

 

3. How We Use Your Information

The data we collect is used to:

Provide Core Services: Enable you to access courses, track progress, and receive certifications.
Enhance User Experience: Personalize course recommendations based on your preferences and activities.
Communication: Send notifications, updates, and promotional offers.
Customer Support: Respond to inquiries and resolve technical issues.
Analytics and Improvement: Evaluate platform usage to improve our content, features, and overall user experience.
Security: Prevent unauthorized access, fraud, and abuse of the platform.
 

 

4. Sharing Your Information

We may share your data with trusted third parties under the following conditions:

4.1 Service Providers

Third-party companies assisting with:

Payment processing.
Email and SMS communications.
Analytics and performance tracking.

4.2 Legal Obligations

If required by Egyptian law, we may disclose your information to comply with legal proceedings, court orders, or regulatory requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

 

5. Security of Your Information

We employ industry-standard security measures, including:

Data Encryption: Protecting sensitive information during transmission.
Access Control: Limiting access to personal data to authorized personnel only.
Regular Audits: Ensuring compliance with data protection standards.

While we strive to protect your data, no system can guarantee complete security. We encourage users to keep login credentials confidential.

 

 

6. Your Rights

You have the following rights concerning your data:

Access and Updates: Review and update your personal information through your account settings.
Data Deletion: Request the deletion of your account and associated data (subject to legal requirements).
Marketing Preferences: Opt-out of receiving promotional emails or SMS messages.

To exercise these rights, contact us at support@courseeds.com.

 

 

7. Cookies and Tracking Technologies

Courseeds uses cookies to improve your browsing experience.

7.1 Types of Cookies We Use:

Essential Cookies: Necessary for the platform to function.
Performance Cookies: Track website usage to improve functionality.
Targeting Cookies: Deliver relevant advertisements based on your activity.

You can manage cookie preferences through your browser settings.

 

 

8. Data Retention

We retain your data for as long as necessary to provide our services and fulfill legal obligations. Upon account deletion, most data is erased, except information required for compliance with legal or regulatory requirements.

 

 

 

9. International Users

Courseeds is based in Egypt. By using our services, you consent to your data being processed and stored in compliance with Egyptian laws.

 

 

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. Users will be notified of significant changes via email or platform announcements.